Diversity and Inclusion Center


Ouch! That Stereotype Hurts

Best-Selling Video Program for Training in Diversity & Inclusion, Communication, Teamwork and Leadership

Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. This undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don't know how. So, we say nothing.

This skill-building video / DVD helps employees build the confidence and skills to speak up when they hear stereotypes or other demeaning comments. It can be used in communication, teamwork, leadership, and diversity / inclusion training.

Training kit includes:

12-minute Ouch! DVD/video
5-minute Speaking Up video and Skills Practice Activity
13-1⁄2-minute alternate Ouch!video [with vignettes incorporated into main presentation]
Leader’s Guide (1-hour and 2-hour sessions)
Participant Materials
PowerPoint presentation [CD]
Ouch! That Stereotype Hurts book
10 reminder cards with the Ouch! techniques
Finally, a video that shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict – just practical, specific skills that can be immediately applied in the workplace. Ouch! is a must-have and a must-see for anyone seeking to create and sustain a respectful workplace.
Sondra Thiederman, Ph.D.
Author of Making Diversity Work: Seven Steps for Defeating Bias in the Workplace
Ouch! Your Silence Hurts

Ouch! Your Silence Hurts continues the conversation that Ouch! That Stereotype Hurts started. Ouch! Your Silence Hurts delves more deeply into the pivotal role of the bystander and how you and others can become active allies.

Ouch! Your Silence Hurts will help you understand the high cost of silent collusion, explore the power of the bystander to make a difference, and inspire passive bystanders to use their voice as active allies.

Training Kit includes:

9-minute Ouch! Your Silence Hurts Video / DVD
Video / DVD Skill-Builder Scenarios plus extra Features
Leader’s Guide [1-hour & 30-min sessions]
Participant Handouts
PowerPoint Presentation
Printable Mini-Posters
I have one word, FABULOUS!!! This video gives real, gut-wrenching examples of individuals and situations. Most important, it challenges people and gives them the idea that they have the ability to confront stereotypes by showing them how. Ouch! Your Silence Hurts will be so helpful because most people want to do something, but don't know what or how.
Anita Rowe, Ph.D.
Partner, Gardenswartz & Rowe; Co-Author, Emotional Intelligence for Managing Results in a Diverse World

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