Home of Diversity & Inclusion Resources • Diversity & Inclusion CenterD&I Consulting and Training Firm Providing Customized and Off-the-Shelf Resources for Cultural Competence, Diversity, Inclusion, Equity and Social Justice.
About Diversity & Inclusion Center • Diversity & Inclusion Center Supporting organizations as their thinking, training and resource partner in diversity, inclusion, cultural competence, equity and social justice.
Leslie Aguilar • Diversity & Inclusion Center Leslie Aguilar, author of the best-selling Ouch! That Stereotype Hurts and Ouch! Your Silence Hurts video-based training programs.
Meet Diversity & Inclusion Center • Diversity & Inclusion CenterLeslie Aguilar and D&I facilitation team for Diversity & Inclusion Center, home of best-selling Ouch! That Stereotype Hurts video-based training program.
Services • Diversity & Inclusion CenterDE&I services and solutions for assisting leaders in strategic planning and learning in the areas of diversity, equity, inclusion and cultural competence.
Diversity & Inclusion Center consultants help organizations foster inclusion, equity and cultural competence in order to attract and retain talent, elevate performance, enhance the customer experience, and reach your business objectives.
Leslie Aguilar, Design Lead for Diversity & Inclusion Center’s learning solutions, is known as one of the most creative and impactful instructional designers in the DE&I arena.
Customized and off-the-shelf tools – books, videos, eLearning, instruments and assessments – for advancing diversity, inclusion, equity and social justice in the workplace and world.
DE&I professionals facilitate the learning and skills necessary to build inclusive workplaces and high-performing organizations through facilitated assessments, meetings, keynotes, workshops and executive coaching.
Our Diversity, Equity & Inclusion keynote presentations are engaging, thought-provoking and applicable to the challenges and opportunities presented in today’s diverse organizations and society.
Inclusion Change Agents • Diversity & Inclusion CenterDiversity, Equity, Inclusion: Training, resources, tools and coaching to broaden your knowledge, skills, influence and impact as Inclusion Change Agents.
News and Reviews • Diversity & Inclusion CenterNews and Reviews about Ouch! That Stereotype Hurts, Diversity & Inclusion: It’s Our Business eLearning Series and Ouch! That Stereotype Hurts eLearning.
Testimonials • Diversity & Inclusion CenterTestimonials: Thousands utilize our learning solutions for cultural competence, d&i videos, eLearning, assessments, books and classroom training.
Diversity & Inclusion Center Store • Diversity & Inclusion CenterD&I videos, eLearning, books, assessments: D&I, cultural competence, inclusive communication, defeating unconscious bias, inclusion change agents and more.
Discount Codes • Diversity & Inclusion CenterDiversity and Inclusion Center discount codes for governmental, educational and nonprofit organizations and institutions.
Diversity & Inclusion Center Store Policies • Diversity & Inclusion CenterDiversity & Inclusion Center Store Policies: Customer Care, User’s License, Shipping Info, Returns and Replacements, Payment Methods and Privacy Policy.
Diversity & Inclusion Store Cart • Diversity & Inclusion CenterD&I videos, eLearning, books, assessments: D&I, cultural competence, inclusive communication, defeating unconscious bias, inclusion change agents and more.
Good News Blog • Diversity & Inclusion CenterUplifting stories, inspirational insights, great resources for Inclusion Change Agents, and all things supporting respect, inclusion, equity and justice.
Contact Diversity & Inclusion Center • Diversity & Inclusion CenterContact Diversity and Inclusion Center and Leslie Aguilar, author of the best-selling Ouch! That Stereotype Hurts video-based training program.
Learning Tools • Diversity & Inclusion CenterDiversity and Inclusion D&I Learning Tools for eLearning, Blended Learning, Training Program Videos, Books, ePublications, Instruments and Assessments.
Books and Publications • Diversity & Inclusion CenterDiversity & Inclusion Center’s D&I books, ePublications, white papers, articles, and The Ouch! Files eNewsletter archives: Ouch! That Stereotype Hurts book; From Jokes to Genocide ePublication; Multicultural Customer Service: Providing Outstanding Service Across Cultures book; White Papers and Articles; The Ouch! Files eNewsletter Archives.The Ouch! Files eNewsletter Archives
Vol. I, No. 1 | February 2009: The Missing VoicesVol. I, No. 2 | July 2009 Bystanders: Passive or Active?Vol. 2, No. 1 | February 2011: Why the Little Things MatterVol. 2, No. 2 | November 2011: The Slippery Slope of SilenceVol. 3, No. 1 | May 2012: Stereotypes and The LawVol. 4, No. 1 | May 2013: Good Advice from a FriendVol. 5, No. 1 | January 2014: Ouch! and Oops!Vol. 5, No. 2 | June 2014: Language and Language BiasVol. 5, No. 3 | December 2014: View the World Through Different LensesVol. 6, No. 1 | August 2015: Good Intentions Are Not EnoughVol. 7, No. 1 | June 2016: In Remembrance
D&I eLearning • Diversity & Inclusion CenterD&I eLearning for your learning and development toolkit. Diversity & Inclusion: It’s Our Business and Ouch! That Stereotype Hurts Online Learning Experience
Diversity & Inclusion: It’s Our Business eLearning • Diversity & Inclusion CenterDiversity & Inclusion: It’s Our Business is a self-paced online D&I elearning experience that engages leaders in critical learning and skill-building.
Understanding the “T” in LGBT: Gender Identity & Gender Expression • Diversity & Inclusion CentereLearning for Educating Leaders about Transgender Employees, Customers and the Trans Community. Learn More About Gender Identity & Gender Expression.
Ouch! That Stereotype Hurts Online Learning Experience • Diversity & Inclusion CenterOuch! That Stereotype Hurts online eLearning program explores communication skills for promoting inclusion and respect in the workplace.
D&I Instruments • Diversity & Inclusion CenterD&I assessments and instruments providing proven strategies to value, leverage and build diversity skills, identify and practice inclusive behaviors and strengthen diversity competencies for leaders, diversity champions, change agents, and human resources professionals.
Diversity Competencies Assessment™ and DiversiScan™: Scanning the Environment for Diversity-Related Issues and Opportunities
Ouch! Series • Diversity & Inclusion CenterPowerful D&I toolkit for addressing bias and stereotypes: Ouch! That Stereotype Hurts, Ouch! Your Silence Hurts and Ouch! Online Learning Experience.
Ouch! That Stereotype Hurts Resources • Diversity & Inclusion CenterOuch! D&I training programs provide tools to speak up against demeaning stereotypes, bias, discrimination, bullying, prejudice, racial insensitivity, incivility and insensitive communications in workplace situations.
Ouch! That Stereotype Hurts | Video • Diversity & Inclusion CenterOuch! D&I training programs provide tools to speak up against demeaning stereotypes, bias, discrimination, bullying, prejudice, racial insensitivity, incivility and insensitive communications in workplace situations.
Ouch! Your Silence Hurts | Video • Diversity & Inclusion CenterOuch! D&I training program illustrates the high cost of silent collusion and inspires passive bystanders to become active allies when confronting demeaning stereotypes, bias, discrimination, bullying, prejudice, racial insensitivity, incivility, insensitive communications.
Ouch! Goodies • Diversity & Inclusion CenterOuch! users share their Ouch! Goodies with ideas, experiences and materials while using Ouch! That Stereotype Hurts and Ouch! Your Silence Hurts.
Ouch! Users Forum • Diversity & Inclusion CenterOuch! Users Forum for the exchange of information from users of Ouch! That Stereotype Hurts and Ouch! Your Silence Hurts training materials.
The Exchange • Diversity & Inclusion CenterThe Ouch! Goodies Exchange Depository for ideas, experiences and materials while using Ouch! That Stereotype Hurts and Ouch! Your Silence Hurts.
Words Are Powerful • Diversity & Inclusion CenterWords Are Powerful materials supporting the strategies found in Ouch! That Stereotype Hurts and Ouch! Your Silence Hurts learning programs.
Preview Form: Defeating Unconscious Bias • Diversity & Inclusion CenterPreview Sondra Thiederman’s Defeating Unconscious Bias video training program that illustrates the impact of hidden bias in the workplace. Learn five practical tools people can use to counter their own unconscious biases.
Preview Form: Diversity & Inclusion: It’s Our Business eLearning • Diversity & Inclusion CenterPreview Diversity & Inclusion: It’s Our Business eLearning Series. Engages leaders in critical learning and skill-building on diversity & inclusion topics.
Preview Form: Gateways to Inclusion • Diversity & Inclusion CenterPreview Sondra Thiederman’s Gateways to Inclusion: Turning Tense Moments into Productive Conversations video training program. Transforming uncomfortable situations and diversity disasters into productive conversations for better working relationships.
Preview Form: Inclusion Insights • Diversity & Inclusion CenterPreview Steve Robbins' Inclusion Insights: Stereotypes, Lazy Brains & Unintentional Intolerance video training program about why inclusion is important, why it’s about creativity and innovation, and not just doing the right thing.
Preview Form: Ouch! That Stereotype Hurts • Diversity & Inclusion CenterPreview Ouch! That Stereotype Hurts video training program. Learn how to speak up against demeaning stereotypes, bias, discrimination and bullying.
Preview Form: Ouch! That Stereotype Hurts Online Learning Experience • Diversity & Inclusion CenterPreview Ouch! That Stereotype Hurts Online Learning Experience. Learn to speak up against stereotypes and biased or disparaging behaviors.
Preview Form: Ouch! Your Silence Hurts • Diversity & Inclusion CenterPreview Ouch! Your Silence Hurts video training program. Learn the high cost of silent collusion and inspire passive bystanders to become active allies.
Preview Form: The Uh-Oh Syndrome • Diversity & Inclusion CenterPreview Steve Robbins' The Uh-Oh Syndrome: From Intolerance to Inclusion video training program. How cultural and neuro-biological forces compel us to be close-minded towards new, unfamiliar and different things.
Diversity & Inclusion Center Downloads • Diversity & Inclusion CenterFind all Diversity & Inclusion Center’s downloadable marketing flyers, catalogs, resources and materials in one handy depository.
International Development & Training / Diversity & Inclusion Center CatalogOuch! That Stereotype Hurts VideoOuch! That Stereotype Hurts eLearningOuch! Your Silence Hurts VideoOuch! That Stereotype Hurts SeriesOuch! Series CatalogOuch! That Stereotype Hurts Stereotypes Leaders GuideOuch! Your Silence Hurts Leaders GuideOuch! Book [Excerpt]Ouch! Book Information and Order FormDiversiScan™ Assessment InstrumentDiversity Competencies Assessment™360° Assessment InstrumentDefeating Unconscious Bias FlyerDefeating Unconscious Bias Leaders Guide [Preview]Gateways to Inclusion FlyerInclusion Insights FlyerInclusion Insights Leaders Guide [Preview]Yale News Article by Blake Thorkelson | Human Resources training sessions to focus on staff diversity and inclusionWorkforce Diversity Network Review and Interview by Mike Streeter | Bookshelf: Ouch! That Stereotype HurtsWomen’s Edge Magazine Review by Gary Tomlinson | Bookshelves: “Ouch! That Stereotype Hurts”Training Media Review Article by Linda Pacheco | Review: “Ouch! That Stereotype Hurts”Huffington Post Article by James Nichols | Understanding The T In LGBT’ Aims To Help Transgender Employees In The WorkplaceWatermarkonline Article by Guest Columnist, Dr. Steve Yacovelli | To “T” or not to “T”Press Release | Dr. Jamison Green, Prominent Trans Advocate, Partners with Diversity & Inclusion Center on Transgender Issues and Education in the WorkplaceWorkforce Diversity Network Article by Mike Streeter | Q&A Interview: Ouch! That Stereotype Hurts eLearning Program with Leslie AguilarDiversity & Inclusion: It’s Our Business eLearning SeriesDiversity & Inclusion: It’s Our Business: Exploring Diversity and Inclusion eLearningUnderstanding the “T” in LGBT: Gender Identity and Gender Expression online eLearning moduleBibliographic sources and additional helpful resources used to research Understanding the “T” in LGBT: Gender Identity and Gender Expression online eLearning moduleLeslie Aguilar’s BiographyArticle for Workforce Diversity Network [June 5, 2014] | How to Develop a Language Competence StrategyThe Summer Institute for Intercultural Communication [July 20, 2015] | Understanding the T in LGBTProject Bridge
Updates from Diversity & Inclusion Center • Diversity & Inclusion CenterJoin our subscription list to get updates from Diversity & Inclusion Center on diversity and inclusion related news and resources. You can also opt-out of our mailing list.
Ouch! That Stereotype Hurts: Communicating Respectfully in a Diverse World | Video • Diversity & Inclusion CenterPurchase Ouch! That Stereotype Hurts video training program. Learn how to speak up against demeaning stereotypes, bias, discrimination and bullying.
Ouch! Your Silence Hurts | Video • Diversity & Inclusion CenterPurchase Ouch! Your Silence Hurts video training program. Learn the high cost of silent collusion and inspire passive bystanders to become active allies.
Ouch! That Stereotype Hurts & Ouch! Your Silence Hurt | Video Bundle • Diversity & Inclusion CenterPurchase both Ouch! That Stereotype Hurts and Ouch! Your Silence Hurts videos and save 15% on the bundle! Speak up against demeaning stereotypes and bias.
Ouch! That Stereotype Hurts | Reminder Cards [25] • Diversity & Inclusion CenterPurchase Ouch! That Stereotype Hurts: Communicating Respectfully in a Diverse World Reminder Cards with techniques for speaking up on behalf of respect.
Defeating Unconscious Bias | Video • Diversity & Inclusion CenterPurchase Sondra Thiederman’s Defeating Unconscious Bias video training program that illustrates the impact of hidden bias in the workplace. Learn five practical tools people can use to counter their own unconscious biases.
Defeating Unconscious Bias | Reminder Cards [25] • Diversity & Inclusion CenterPurchase Defeating Unconscious Bias Reminder Cards. The package contains 25 cards and captures the five strategies for countering our own unconscious bias.
Gateways to Inclusion: Turning Tense Moments into Productive Conversations | Video • Diversity & Inclusion CenterPurchase Sondra Thiederman’s Gateways to Inclusion: Turning Tense Moments into Productive Conversations video training program. Transforming uncomfortable situations and diversity disasters into productive conversations for better working relationships.
Inclusion Insights: Stereotypes, Lazy Brains & Unintentional Intolerance | Video • Diversity & Inclusion CenterPurchase Steve Robbins' Inclusion Insights: Stereotypes, Lazy Brains & Unintentional Intolerance video training program about why inclusion is important, why it’s about creativity and innovation, and not just doing the right thing.
The Uh-Oh Syndrome: From Intolerance to Inclusion | Video • Diversity & Inclusion CenterPurchase Steve Robbins' The Uh-Oh Syndrome: From Intolerance to Inclusion video training program. How cultural and neuro-biological forces compel us to be close-minded towards new, unfamiliar and different things.
Inclusion Insights & The Uh-Oh Syndrome | Video Bundle • Diversity & Inclusion CenterPurchase both Steve Robbins' Inclusion Insights: Stereotypes, Lazy Brains & Unintentional Intolerance and The Uh-Oh Syndrome: From Intolerance to Inclusion video training programs and save 15% on the bundle!
Ouch! That Stereotype Hurts Online Learning Experience | eLearning • Diversity & Inclusion CenterPurchase Ouch! That Stereotype Hurts Online Learning Experience. Learn to speak up against stereotypes and biased or disparaging behaviors.
Diversity & Inclusion: It’s Our Business eLearning Series | eLearning • Diversity & Inclusion CenterPurchase Diversity & Inclusion: It’s Our Business eLearning Series. Engages leaders in critical learning and skill-building on diversity & inclusion topics.
Defeating Unconscious Bias | eLearning • Diversity & Inclusion CenterPurchase Sondra Thiederman’s Defeating Unconscious Bias elearning program on the impact of hidden bias in the workplace. Learn to counter unconscious bias.
Ouch! That Stereotype Hurts | Book • Diversity & Inclusion CenterPurchase Ouch! book. Guidelines for communicating respect and inclusion, recovery strategies, and techniques for speaking up against bias and stereotypes.
From Jokes to Genocide | ePublication • Diversity & Inclusion CenterPurchase From Jokes to Genocide ePublication. Explore silent collusion and other small behaviors that are divisive, disrespectful, demeaning, destructive.
Diversity Competencies Assessment | Instrument • Diversity & Inclusion CenterPurchase Diversity Competencies Assessment, a 65-item paper and pencil self-assessment in seven key areas related to valuing and leveraging diversity.
DiversiScan: Scanning the Environment for Diversity-Related Issues and Opportunities | Facilitated Instrument • Diversity & Inclusion CenterPurchase DiversiScan: Scanning the Environment for Diversity-Related Issues and Opportunities, a tool and four-step process for leaders and change agents.
Blended Learning • Diversity & Inclusion CenterBuild your blended learning strategy utilizing online learning, facilitator-led learning, on-the-job training, and coaching in the areas of diversity, inclusion and cultural competence.